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"Customer Data" means any information that can be used to identify you, which may consist of information within the following categories: identifiers (e.g., name, email address, username), commercial information (e.g., records of product or service purchases, information concerning purchase histories), internet or other electronic network activity information (e.g., browsing and search history and information regarding interaction with a website), Geo-location data, and professional or employment-related information; and
"Processing" means anything we might do with respect to customer data, including collecting it, using it, disclosing it, and deleting it.
We will only collect, use or disclose your personal data where it is fair and lawful to do so. In most cases, we will ask for your consent explicitly; however, in some cases, we may infer consent from your actions and behaviour. You are not obliged to provide such consent, but without such consent, our services to you may be limited.
The information we learn from customers helps us personalize and continually improve your shipping experience at SHOPV.com. Here are the types of information we gather.
1.When you access our website, we collect some information about you during your visit. The site provides various places for users to provide information. We may collect personal data such as your name, contact details and payment/credit card information, or any other personal data you voluntarily provide to us, as the case maybe.
2.Our website utilizes a standard technology known as "cookies" and server logs to gather information about how our site is used. The data collected through cookies may include time of visits, the date, time spent at our website, the pages viewed, as well as your IP address. The Company reserves the right to use technological equivalents of cookies.We may decide to retain the content of your email messages and your email address together with our responses if you choose to contact us through email. This also applies when you sign up through any of our forms using your email address.
3.We are devoted to keeping your email confidential. We do not rent, sell, or lease our subscription list emails to third parties. All the email we sent would clearly state whom the e-mail is from and provide further information on how to contact the sender. Besides, all our email messages contained unsubscribe instructions located at the bottom of any e-mail you receive if you don't want to receive any further email messages from us.
4.We might receive information about you from other sources and add it to our account information. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next shipment or communication more easily; account information, purchase or redemption information, and page-view information; pricing criteria and pricing result information; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit services to some customers.
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to better serve our users.
We use the personal data collected from you for the following purposes ("Purposes"):
1.Assessing, verifying and administering your data (including processing your membership registration/application and allowing you to participate in our marketing, promotional and corporate activities);
2.Fulfilling your orders for products and services you may make with us (including maintaining your shopping cart on our website, order processing and payment clearing);
3.Handling and responding to your inquiries, suggestions or complaints;
5.Conducting analysis to help us better understand you and to improve our services and products;
6.Any other purposes directly related to the above.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
1.Affiliated businesses we do not control: We work closely with our affiliated businesses. Examples of co-branded and joint offerings include carriers which handle the delivery of your packages, and brokers which provide your packages with cargo insurance. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.
2. Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
3.Promotional offers: Sometimes we send offers to selected groups of our customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please go to the My Account link in the header of any SHOPV page and adjust your Newsletter preferences.
4.Business transfers: As we continue to develop our business, we might sell or buy business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-exist Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that we, or substantially all of our assets are acquired, customer information will of course be one of the transferred assets.
6.Law Enforcement: We may also disclose or transfer your personal data to any other party when we believe such disclosure or transfer is mandatory for legal reasons or where it is necessary to protect our interests (as permitted by law).
With your consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
We will retain your personal data for as long as it is necessary to fulfill the Purposes for which the personal data is to be used and erase any of your personal data that we have stored as soon as reasonably practicable, subject to, or where otherwise required by law or permitted by law.
To protect your personal data while you are using our website, we use sophisticated encryption technology and secured servers to keep your personal data safe. All your ordering information is protected during transmission by using the SSL(Secure Sockets Layer), which encrypts the information that you input so that it cannot be read in transit. Other security measures include restricting access to personal data to employees who have a need to use the data and who have been trained to handle such data properly and observe confidentiality. No unauthorized access will be allowed.
We reveal only the last five digits of your credit card numbers when confirming a shipment. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
SHOPV gives you access to a broad range of information about your account and your interactions with SHOPV.com for the limited purpose of viewing and, in certain cases, updating that information.
Depending on where you live, you may have specific rights to control our processing of customer data. These rights include:
Right to Access: You may have the right to access your customer data that we process.
Right to Rectification: You may have the right to request that we fix errors or omissions in your customer data that we process.
Right to Deletion: Also known as the "right to erasure" or the "right to be forgotten," you may have the right to have us delete customer data associate to you.
Right to Object: You may have the right to object to our processing of your customer data or to stop it altogether.
Right to Restrict Processing: You may have the right to limit the ways in which we process your customer data.
Right to Data Portability: You may have the right to request a portable version of your custom data, either to be given to you or an alternative provider.
Right to Non-Discrimination: We will not treat you unfairly as a result of your choice to exercise any of the above rights.
Some of these rights are subject to prerequisites for their exercise. We will fill you in on those prerequisites should you seek to exercise one of these rights. ion.
SHOPV does not knowingly process or sell customer data from children under the age of eighteen, nor are our products or services directed at minors.
If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.
If you have any questions about this privacy statement, the practices of this site or your dealings with SHOPV.com, please contact Customer Support.